Receiving notice that your personal injury claim has been denied can be frustrating and worrying. Many people assume that once a claim is rejected, there is nothing further they can do. In reality, that is not always the case.
At Martin A. Harvey & Co. Solicitors, we regularly advise clients whose claims have been challenged, disputed, or refused. In many situations, there are still clear legal options available.
If your claim has been denied, here is what you need to know.
Why Are Personal Injury Claims Denied?
Claims can be denied for a variety of reasons. Some are based on evidence, while others may relate to legal or procedural issues.
Common reasons include:
- Liability is disputed
- Insufficient evidence of how the accident happened
- Lack of medical evidence linking the injury to the incident
- Missed legal deadlines
- Allegations of contributory negligence
- Incomplete PIAB application or missing documentation
- Disagreement over the seriousness of the injury
A rejection does not automatically mean the claim lacks merit. It may simply mean the case needs to be strengthened or pursued through another route.
Who Can Deny a Claim?
Depending on the stage of your case, a denial may come from:
- The insurer for the other party
- The respondent in a PIAB application
- PIAB declining to assess due to complexity or medical issues
- A defendant disputing liability in court proceedings
Understanding who denied the claim, and why, is the first step in deciding what happens next.
Step 1: Review the Reason for the Rejection
Not all denials are equal. Some are straightforward administrative issues that can be corrected quickly. Others require a more detailed legal response.
For example:
- If medical evidence is incomplete, further reports may be needed
- If liability is denied, witness evidence or CCTV may help
- If documentation was missing, the application may be amended or refiled where appropriate
An experienced solicitor can assess whether the rejection is valid and what strategy should follow.
Step 2: Gather Stronger Evidence
Many denied claims can be improved with stronger supporting evidence.
Useful evidence may include:
- Updated medical reports
- Specialist consultant reports
- Photographs of the accident scene
- Witness statements
- CCTV footage
- Proof of financial losses
- Accident report forms
- Expert engineering or safety reports
The stronger the evidence, the stronger your negotiating position.
Step 3: Consider Whether PIAB Is the End of the Matter
If the other side rejects a PIAB assessment, or PIAB does not resolve the claim, that does not mean the case is over. In many circumstances, you may receive an Authorisation allowing you to bring court proceedings.
This is a common next step in disputed claims, particularly where:
- Liability is contested
- The compensation offered is too low
- Injuries are complex or long-term
- Additional evidence needs to be tested in court
Many valid claims settle after PIAB, but many others progress successfully beyond it.
Learn more about the assessment process at piab.ie.
Step 4: Understand Contributory Negligence
Sometimes a claim is not fully denied, but reduced because the other side argues you were partly responsible.
Examples might include:
- Not paying attention to where you were walking
- Failing to wear a seatbelt
- Ignoring warning signs
- Unsafe behaviour at work
Even if you were partly at fault, you may still recover compensation. The key issue is how responsibility is shared.
Step 5: Get Legal Advice Immediately
If your claim has been denied, professional legal advice is essential. A solicitor can:
- Review the rejection in detail
- Advise whether the decision should be challenged
- Gather further evidence
- Handle negotiations with insurers
- Prepare court proceedings if necessary
- Protect you against missed deadlines
Without legal advice, many people abandon claims that could have succeeded.
Can a Denied Claim Still Succeed?
Yes. Many claims that are initially disputed or rejected are later resolved successfully.
This often happens when:
- New evidence emerges
- Witnesses are located
- Medical prognosis becomes clearer
- Legal arguments are properly presented
- The defendant reassesses their position once proceedings begin
A denial is often part of the claims process, not the final outcome.
How Martin A. Harvey & Co. Can Help
At Martin A. Harvey & Co. Solicitors, we have decades of experience handling disputed and complex personal injury claims throughout Cork and beyond.
We provide:
- Clear and honest legal advice
- Detailed case reviews
- Strategic evidence gathering
- Strong negotiation with insurers
- Experienced court representation where required
Our focus is always on securing the best possible result for our clients.
Claim Denied? Speak to Us Today
If your personal injury claim has been denied, do not assume your case is over.
Contact Martin A. Harvey & Co. Solicitors today for professional advice on your next steps. We will assess your case, explain your options, and help you move forward with confidence.










