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The Complete Guide to Personal Injury Claims

Thousands of personal injury claims are made in Ireland each year. Road or motoring accidents are the most common – accounting for 70% of all claims in 2018. But what is a personal injury* claim? And what does the application process entail?

At Martin A. Harvey & Co. Solicitors, we have been helping people for decades to navigate personal injury* claims. This guide is designed to help you to know what to expect during the claims process.

If you have an injury claim case for compensation, please contact us and one of our expert team will help to determine if you have a valid case.

What is a personal injury* claim?

A personal injury* claim refers to the legal action taken by a person after they have been involved in an accident or injured because of the actions or negligence of another person or entity. A claim seeks compensation for the accident or injury such as damages, cost of medical care, loss of wages due to missed work, and psychological trauma.

If you have been involved in an accident where you have suffered injuries as a result of somebody else’s wrong doing, then you may be entitled to make a claim.

Types of personal injury* claims

Most cases will fall under one of the following common personal injury* claim types:

Road Accidents*

Road accidents claims* are any type of accident or injury sustained on the road by road users including motorists, cyclists, and pedestrians. Some examples of these types of claims are:

  • Car accidents*
  • Pedestrian accidents*
  • Rear-end or side-impact collisions*
  • Bicycle accidents*
  • Motorcycle accidents*
  • Accidents due to poorly maintained roads*
  • Bus accidents*
  • Hit and run Accidents*
  • Accidents on the motorway*
  • Passenger accidents*

Work Accidents*

Work accident* claims (also known as employer liability* claims) refer to any accident or injury sustained in the workplace as a direct result of the negligence of the employer or fellow employees. Some common accidents or injuries at work include:

  • Construction site accidents*
  • Farm accidents*
  • Dangerous or faulty machinery accidents*
  • Health and safety violations*
  • Accidents caused by poor lighting*
  • Ladder accidents*
  • Repetitive strain injuries*
  • Faulty personal protective equipment*
  • Manual handling injuries*

Public Claims*

Public claims (also known as public liability* claims) refer to any accident or injury sustained in a public place as a result of improperly maintained as a safe environment for public use. Common public accident* claims include:

  • Slips, trips and falls in public places*
  • Car park accidents*
  • Accidents caused by a poorly maintained footpath, public park or a hazardous public space*
  • Food poisoning from a restaurant*
  • Accidents caused by spillages or wet floors*

Who is involved with a claim?

The Claimant

The Claimant, also known as the Plaintiff, is the injured party making a claim.

The Respondent

The Respondent, also known as the Defendant, is the person or entity who the Claimant holds responsible for the accident or injury.

The Personal Injuries Assessment Board

The Personal Injuries Assessment Board (PIAB) is an independent statutory body that deals with personal injury* claims. All personal injury* claims in Ireland (except for cases involving medical negligence) must be submitted to the PIAB.

The PIAB provides an independent assessment of personal injury* claims for compensation following road traffic, workplace or public liability accidents. If the person you hold responsible for your injury (the Respondent) does not want the PIAB to assess your claim for compensation, you can take your claim to court.

The Solicitors

A solicitor will help look out for your best interest, protect your rights and help provide an accurate picture of the true extent of your injuries and suffering (physical and psychological) either now, or in the future.
They will:

  1. Take detailed instruction from you
  2. Uplift a Comprehensive Medical Report from your treating physician
  3. Prepare and submit a complete Application with the PIAB
  4. Provide the necessary advice as to whether a PIAB Assessment should be accepted or rejected
  5. If necessary, arrange for the necessary Court proceedings to be drafted and then represent you in Court

The Insurers

The Respondent’s insurers are typically who is responsible for the payment of an awarded compensation.

How to make a claim

  1. Speak with a solicitor
  2. Contact the responsible party
  3. Establish your medical history
  4. Fill out an Injury Claim Application
  5. Submit application
  6. Awarding of claim

Exceptions to the PIAB process

There are a couple of exceptions to the PIAB emit to assess all Personal Injuries* Actions.

For exclusive psychological or psychiatric injuries, the Board will not assess such claims. However, where there is a psychological or psychiatric element to a personal injuries claim, it is often the case that the Board will proceed to make an assessment in this matter.

The PIAB is also not empowered to deal with medical negligence claims as these are excluded the Personal Injuries Assessment Board Act 2003 as amended.

In general, if a case is complicated in terms of injuries or indeed liability, then the Board will often exercise its discretion and refuse to deal with the case as they are constrained by time limitations.

FAQs about Personal Injury* Claims

How do I know if I have a claim?

Our team of personal injury* specialists can help advise about your case. We will take the time to learn about you and the situation and make sure you understand your rights.

Generally, to be eligible for a claim, you must meet the following criteria:

  • You have been in an accident or injured where someone else is at fault
  • The accident needs to have happened within the last two years

What type of claims are not assessed?

PIAB does not assess the following claims:

  • Medical negligence claims*
  • Assault claims*
  • Cases, where the injuries sustained, are wholly psychological

PIAB may also decline claims where there are complexities arising from pre-existing medical conditions.

Do I have to instruct a solicitor to make a claim?

No, you are not legally obligated to instruct a solicitor to make a personal injuries* claim. However, suffering from a personal injury can be a very traumatic experience. It can take many forms including physical injury and pain and psychological pain such as fear, anxiety, depression, reduced vitality and psychiatric illness.

This pain and suffering is often ignored by insurance companies if approached directly in order to reach a quick settlement. A solicitor will help look out for your best interest, protect your rights and provide an accurate picture of the true extent of your injuries and suffering either now, or in the future.

Is there an application fee?

There is a fee to submit the application to the PIAB and a fee for

How much are legal fees?

In contentious business, a solicitor may not calculate fees or other charges as a percentage or proportion of any award or settlement.

How long will it take?

On average, claims made to the PIAB are assessed in just over 7 months from when the Respondent consents to have the claim assessed by the PIAB. Personal injury claims taken in the courts can take up to 36 months.

Are there time limits?

Yes, there is a certain window of time in which to make a personal injury* claim following an accident. A Claimant must notify the Respondent within one month of their intent to make a claim. Then, a person has two years less one day from the date of knowledge of their injury to bring a claim forward.

What is the date of knowledge?

The date of knowledge refers to the date on which the injured person gained knowledge of the following facts. In many cases, the date of knowledge will be the day of the accident if the injuries are immediately noticeable. However, in some cases, an injury or illness may not manifest for some time after the accident. In these cases, the date of knowledge is the date they found out they were injured.

The law is different for persons under the age of 18. In law these persons are called minors and the Rules in terms of taking claims and time restrictions are much easier for minors than they are for persons over the age of 18 who are deemed to be legal adults.

A person under the age of 18 has two years from the date of their 18th birthday to take a claim for personal injuries* arising out of an accident during their minority.

What are the award amounts?

The Book of Quantum is a general guide to the amounts that may be awarded, and legislation requires PIAB to regard it when assessing claim values. The Book of Quantum give us a guideline of a value for the injury you have sustained, but there are other factors that may be taken into account when making a claim, such as:

  • Loss of earnings, past and future
  • Medical bills, past and future
  • Other out of pocket expenses, for example, travel costs

Your solicitor will help you interpret the PIAB assessment and together you may come to a decision. Important to note is that you have the final say in whether to settle the case at this stage.

What is Contributory Negligence?

Contributory negligence is when the Claimant is found to have contributed to the situation which caused the accident or increased the severity of their injuries. This will reduce the potential award amount. Consulting an experienced solicitor can help minimise contributory negligence that may prevent you from receiving the maximum compensation to which you are entitled.

Get Started on a Claim

In respect of Personal Injuries* Litigation, our expertise at Martin A Harvey & Co. Solicitors range in the following circumstances:

  • Accidents at work/workplace accidents*
  • Local authority claims / trip-and-fall cases*
  • Road traffic accidents*
  • Fatal injuries actions*
  • Garda compensation cases*
  • Nervous shock / post-traumatic stress cases*
  • Criminal Injury Compensation Tribunal*

If you would like to discuss a personal injury* that you have suffered, please contact the team at Martin A Harvey & Co. Solicitors and we would be happy to assist you.

*In contentious business, a solicitor may not calculate fees or other charges as a percentage or proportion of any award or settlement.

COVID-19 – Where do employees stand?

In light of the unprecedented situation facing us at the moment, many employees have unfortunately found themselves self-isolating, on sick leave, laid off or on reduced hours. If you find yourself in this situation, you should be aware of your employee rights and the supports available to you.

Temporary Layoff

A layoff occurs when an employer is temporarily unable to provide an employee with work.

Many contracts of employment specifically provide for such a situation and state that such layoffs will be unpaid. In the event that there is no contractual provision, employers may be able to rely on an implied right based on custom and practice in the organisation, industry or even trade.

The COVID-19 Pandemic Unemployment Payment provides support for the self-employed or employees who are laid off temporarily without pay due to the COVID- 19 pandemic for a 12-week period. You should apply for the new social welfare payment payments via MyWelfare.ie.

Alternatively, Employers can avail of the Temporary Wage Subsidy Scheme which has replaced the Employer COVID-19 Refund Scheme. The scheme allows an employer to keep you on payroll and provides a refund to eligible employers of up to 70% of an employee’s wage up to a maximum of €410 per week. You should discuss the possibility of the application of this scheme directly with your employer.

Short Time

If you were placed on short-time working (i.e. reduced hours) as a result of COVID-19, you may apply for Short Time Work Support Payment. The entitlement to this payment is based on your PRSI record and the number of days you are not working. To qualify, you must have been previously working full-time and now working 3 days or fewer per week.

Redundancy

Ordinarily, if layoff or short time continues for 4 weeks or more or for 6 weeks in a period of 13 weeks, an employee may serve written notice of intention to claim redundancy on his/her employer. During the COVID-19 emergency period, which is set as 13 March – 31 May 2020 but could be extended, you will not be able to claim redundancy from your employer if you were laid off or put on short-time work as a result of the COVID-19 pandemic.

Self-Isolation/Diagnosis of COVID-19

If you have been directed to self-isolate or have been diagnosed with COVID-19 by a doctor, you may apply for an Enhanced Illness Benefit Payment of €350 per week for up to two weeks. You must be confined to your home or a medical facility in order to be eligible.

Your doctor must provide a medical certificate regarding the self-isolation or diagnosis to the Department of Employment Affairs and Social Protection to commence the application process. Then you will need to complete an Illness Benefit Application Form (IB1).

An employee’s right to sick pay from their employer depends on their individual contract of employment. Employers are not legally obliged to pay employees during sick leave unless it is a term (expressed or implied, depending on the circumstances) of the employee’s contract.

How do I access the various payments/benefits?

Where possible, apply online or by post for the various payments and benefits. Calling into the Intreo offices should be avoided for social distancing reasons as they are expected to be busy.

Useful External Links/Contacts

The application form for COVID-19 Pandemic Unemployment Payment
Applications for Jobseekers Payments can be made on www.mywelfare.ie
Enhanced Illness Benefit Payment application forms are available by contacting 1890 800 024 or by requesting a friend or family member to collect one from your GP surgery/local Intreo Office.
An Income Support Helpline for COVID-19 can be reached at 1890 800 024/ 01 248 1398

Employees and employers should monitor the situation and the Government and Department of Employment Affairs and Social Protection’s updates regularly as further information may become available and measures may change.

For further information, please contact the team at Martin A. Harvey & Co. Solicitors on 021 496 3400, email us at maharvey@martinharvey.ie or contact us via our website.

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